Shipping Policy

Thanks for shopping with Stem & Grove. Here's how we handle shipping.

Shipping rates

We offer a simple flat shipping rate of $3.90 on every order.

Processing time

Orders are processed and dispatched within 1–2 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email when your order ships.

Delivery time

Once shipped, orders typically arrive within 3–7 business days, depending on your location. Delivery times are estimates and not guaranteed, as carrier delays can occasionally occur.

Tracking

When available, a tracking number will be included in your shipping confirmation email so you can follow your order to your door.

Incorrect addresses

Please double-check your shipping address at checkout. We aren't able to redirect a package once it has shipped, and orders returned due to an incorrect or incomplete address may be subject to reshipping costs.

Lost or delayed packages

If your order hasn't arrived within the estimated window, contact us through our Contact page with your order number and we'll help track it down.