Privacy Policy
Last updated: May 31, 2026
Stem & Grove (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect, how we use it, and your choices.
Information we collect
When you visit our store or place an order, we may collect: contact details (name, email, phone), shipping and billing addresses, order and payment information, and device or usage data such as your IP address, browser type, and pages viewed. Payment card details are handled directly by our payment processor — we do not store full card numbers.
How we use your information
We use your information to process and ship orders, communicate with you about your order, provide customer support, prevent fraud, comply with legal obligations, and — where you've opted in — send marketing emails. You can unsubscribe from marketing at any time using the link in those emails.
How we share information
We share information only with service providers who help us run the store, including our ecommerce platform (Shopify), payment processors, and shipping carriers. These providers may only use your information to perform services on our behalf. We may also disclose information if required by law. We do not sell your personal information.
Cookies
Our store uses cookies and similar technologies to keep your cart working, remember preferences, and understand how the store is used. You can control cookies through your browser settings; disabling some cookies may affect how the store functions.
Data retention
We keep your information for as long as needed to fulfill orders, meet legal and accounting requirements, and resolve disputes.
Your rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To make a request, contact us through our Contact page.
Children
Our store is not directed to children under 13, and we do not knowingly collect their information.
Changes
We may update this policy from time to time. The “last updated” date above reflects the most recent changes.
Contact
Questions about your privacy? Reach us any time through our Contact page.